FAQ


How secure is your website?

Our online store is protected by the most up to date security firewalls to ensure all data is kept secure. We understand how important secure payment is on any online store, and our checkout process is as secure as it gets. Our site is not only SSL certificate encrypted, but we also allow for payment’s including credit and debit card are through Stripe – the safest online payment system available.

When will my package arrive?

Shipping can take anywhere between 5-20 business days depending on availability and the day of the week you order. We'll do all we can to ensure your products arrive at your doorstep in a timely manner!

Weekends are not included in business days

What is your return policy?

If you are unhappy with your purchase, please contact us immediately we will make it right through either refund, store credit or replacement. 

 

You are also welcome to return an item that you just don't like.

We will process the store credit or refund once we receive the tracking number for the return.  Please contact us for the address and further information.

Do you offer free shipping?

Yes! This is one of the perks of The Keychain Calendar that we pride ourselves in. We offer FREE shipping worldwide.